Whatsapp Metro Ticket: Passengers do not need to stand in long lines, book metro tickets through WhatsApp chatting

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Whatsapp Metro Ticket: Frequent commuters in four major cities including Bengaluru, Hyderabad, Mumbai and Pune no longer need to wait in long ticket lines at metro stations to buy tokens or top-up their smart cards. In these four metro cities, WhatsApp Business has collaborated with Metro Rail in India to serve as a smart chatbot for consumers to buy tickets online.

Advantages of WhatsApp Chatbot

  • Passengers can book or buy their metro tickets using this facility.
  • They can also cancel or recharge their ticket.
  • Their train schedule information is also included in the many features that the WhatsApp chatbot will provide.
  • Passengers can also check route maps and fare information for various places in a detailed manner.

How to book metro ticket?

  • Currently people from only four metro cities including Mumbai, Bangalore, Hyderabad and Pune are eligible to book tickets through WhatsApp.
  • +918105556677 Save this number in WhatsApp on your mobile and send ‘hi’ to 918105556677.
  • Once the bot receives and activates it, you will receive a link to book e-tickets through which you can purchase the ticket.
  • Automated Fare Collection (AFC) gate to be verified at Mumbai on e-tickets.

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